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Estate Planning Council of Vancouver

Estate Planning Council of Vancouver

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Membership FAQs

Frequently Asked Questions

I can’t login to my account. What do I do?

Please visit the member portal and click on forgot password. You will receive an email with a link that will allow you to reset your password. If you continue to experience difficulty, kindly email info@epcv.com.

forgot-password

What is the membership term?

Membership terms run from October 1 to September 30, annually.

How do I renew my membership?

You will receive a renewal notice email in mid September. To renew, please login to the member portal, go to My Account >  Membership and click the Renew Now button. You will be prompted to review your profile and will be able to make payment as part of the process.

Click Renew Now button to renew your EPCV membership

I tried to renew online, but it didn’t work. How should I proceed?

Please email info@epcv.com for help with your renewal.

How do I register myself or a guest for a meeting

Visit the Member registration page or Guest Fees and Registration for instructions. Registrations and cancellations may be made until 4:00 pm the Thursday before a meeting.

How do I know I have registered for a meeting?

You will receive a registration confirmation when you first register for a meeting. No registration confirmations are sent to guests or for subsequent changes to your or their registration. Visit Member Registration > Step 8 for more information.

I didn’t receive a renewal notice

Please check your spam folder. If no email is there, please email info@epcv.com to request a new renewal notice email.

How do I obtain a copy of my invoice?

Please login in to the member portal and download receipts for membership dues and events. To access via the menu, click on My Account > Invoices & Receipts

My payment did not go through

Email treasurer@epcv.com and supply a few details if you can. We will check our transaction records and contact you. We may ask you to resubmit payment.

I can’t complete my registration or renewal

If you are having trouble registering or renewing your membership, please login on a different browser, e.g. Google Chrome or Firefox. Alternately, login in a different device. If you are still having problems, please email info@epcv.com.

I’d like to request a leave from my EPCV membership

Should you wish the Executive to consider a request for leave from your EPCV membership please review the Request for Leave Policy and Procedures.

If you require further assistance, please email info@epcv.com.

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UPCOMING MEETING

Date: January 28, 2020
Topic: Economic Update
Speaker: Helmut Pastrick, Chief Economist, Central1 Credit Union

Registration opens on January 13, 2020

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Support

For general or technical assistance:
info [at] epcv [dot] com
Membership enquiries
membership [at] epcv [dot] com
Billing and payments:
treasurer [at] epcv [dot] com

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